Terms

Cancellation & Reschedule Policy:

When you schedule any service, a strict 12 hour prior to appointment cancellation policy will be enforced. You will receive a text reminder 12-24 hours before your shoot. With this said, we do understand that emergencies happen and can be handled on a case-by-case basis. It is the sole discretion of Gaquer Visuals LLC to apply or not to apply the cancellation policy. If weather threatens a shoot, the Photographer will shoot the interior as normal and will come back to shoot the exterior later for no additional charge and will be at the earliest convenience of Gaquer Visuals LLC. Gaquer Visuals LLC reserves the right to send a qualified photographer of its choice, to perform this or any task.

During Your Shoot:

We encourage all clients to read through our Home Preparation sheet located in your confirmation email (sent 48 hours prior to your appointment time). This ensures that our photographers maximize time on site and will surely make your home more marketable to potential buyers! It's a win-win so please consider every suggestion carefully. Especially suggestions regarding your exterior, pets, and removing clutter and unnecessary items.

Drone:

Gaquer Visuals LLC is licensed by the Federal Aviation Administration under regulation 14CFR PART 107 and is therefore subject to strict rules and regulations set forth by the FAA and United States Government, State, and local laws. If we are unable to fly for any reason, there will be no charge for this service. The ultimate decision is left to the Remote Pilot in Command and no other person. It is our goal and their duty to ensure a safe flight. If weather is a concern, typically rain or high wind, we will reschedule for another day and time at no additional charge and at the convenience of Gaquer Visuals LLC.

Delivery:

We do everything possible to deliver your order as close to 12 hours (photo) or within 2-5 days (video) after your shoot ends. Please note: Images from all Saturday appointments, will not be delivered until the following Monday.

Payment Policy:

All major credit cards, Cash, Zelle, CashApp, Venmo, and PayPal are accepted. Delivery is always post payment. Most deliveries will be made by the following morning.

Questions can be sent to: [email protected]

Thank you for your business and we look forward to building a professional relationship for years to come!

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